Ratings

So Ive never really understood ratings, because most times the only people rating the product/service are people that had a bad experience or who hate it... SO it kind of defeats the purpose, because the majority of the ratings are negative making it look like a bad thing when in reality its not....
Now don't get me wrong negative reviews are helpful sometimes but when nobody is rating it good even if its good it doesn't really make much sense because you don't know how it actually is you just see the bad experience of others...

Now the other thing about reviews that bothers me is whenever someone posts something positive about the thing being reviewed all of the negative reviewers jump on and put them down and comment how its the workers for the place they reviewing badly... How in the world does that even make sense?!?
So every time there is a positive review there is no possible reason for that to be an actual good review its obviously fake...
Well stemming off of that logic then I think it is safe to assume that all negative reviews are from competing companies and they are just trying to get people to not use this product or go to this place so that more people will go to there place or buy their products...

So by that logic we cant ever trust any reviews... sooo yeah peoples logic on reviews are stupid...

If you want to you can review this post ;-)

No Speak English...

So Lately I have been getting a lot of calls from people who do not speak English...
Its frustrating because not only do they not understand what I say, I cannot understand them!
How in the world am I supposed to help them?!?
It drives me nuts!!!
I think whenever someone calls in to a place they should have to pass an English test to see if they really can speak English or they only think they can speak.
Yeah it would be frustrating for people calling in but think how much easier every ones life would be if people who cant actually speak English were either directed to a language line or prompted to go find a translator.
Does this sound mean? maybe... Is there a better solution? probably... Do I care? not really...
I'm just sick of helping people who don't know English... because I have no clue what they are saying and they have no clue what i am saying...
So you can feel my pain I will make up a conversation using my best broken English:

You: Hi thanks for calling what can i help you with?

Foreign person: Hallo? I need you help.

You: (rolls eyes) OK, what do you need help with?

Foreign person: I big problem, don know what do?

You: Well, whats the problem?

Foreign person: you can help me?

You: Yes, what do you need help with?

Foreign person: My English very poor...

You: That's OK what do you need help with?

Foreign person: Big problem you help me?

You: Yes what do you need?

Foreign Person: I no no how explain...

AT this point I'm sure you are pretty frustrated and just want to end the call so your options are as follows:

a.) hang up and hope someone else gets them
b.) offer to transfer to the broken English line and see what they say
c.) start yelling at them in frustration (they probably wont understand)
d.) try for another 20 min to try and get through to them.

Well now you know and if you still don't agree then tough because that is my opinion and that's what I post on my blog.

till next time!